Frequently Asked Questions
Yes there are - contact us for details.
- Where will you take my dog for his/her walk?
Wherever they are used to but if you'd like them to have some new adventures we have our favourite places we can introduce them to. See Paws Places for some of our favourites.
- Is Paws and more insured and licenced to look after my pet?
Yes, the company is fully insured for Public Liability. Care, Custody and Control, Non-neglect and loss of key cover. As well as Business Cover for transporting of animals. We hold a 5 Star licence under the Under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 issued by BCP (formerly the Borough of Poole).
- When my dog stays with you where will he or she sleep at night?
We don't have kennels, all dogs are boarded in our home with our own dogs. we can supply beds but you are welcome to supply your own and your pet's favourite blanket.
- What happens if my pet is taken ill while in your care?
Minor cuts and bruises etc will be taken care of, a first aid kit is carried at all times. For more unfortunate incidents, we will ensure your pet is taken to your own vet wherever possible or the nearest one, and you will be called immediately.
What if my dog has had sickness or diarrhea prior to coming to stay with you?
If your dog is coming for Doggy Day care or a holiday he/she must be clear of illness for 48 hours. If they are not, please give us a call and we can arrange to visit your dog in your home until they are well again.
- Do you provide leads, bowls and beds?
Most owners prefer us to use their own. However, if you wish we can provide - the choice is yours.
- You state on your home page that you do business 'whatever the weather', is this really true?
Yes, we are happy to take your dog out, provide at home care or pop in and feed the budgie come rain or shine. However, if the weather is extreme (heavy snow and very icy conditions) we will get in touch with you.
- Can you arrange to pick up or drop off my pet?
Yes, it's all part of the Paws and more service!